Terms and Conditions

 

Payments

We use Paypal and Stripe Payments, industry-leading secure systems, to process payments. The systems works just like any other merchant payment system. Simply enter your credit card details or Paypal account details and submit your payment. 

Order Processing

Orders may be placed through our website at www.thepodyshop.com

We strive to ship orders within one business day of receipt, but during busy times it may take longer. 

If you need to make changes to any order submitted online please e-mail your changes to info@thepodyshop.com

Returns & Cancellations

To return a product, please contact us via email for instructions on how to handle the return. Do NOT send any items back to us without prior arrangement. Your statutory rights are not affected.

In the unlikely event you receive a damaged or incorrect order, you must notify us within 24 hours of receipt. In the event of damage, you must retain all packaging. We will ask for photos in order to submit a claim to Royal Mail.

Cancellation must be made within seven days of ordering. Refunds for cancelled orders will be provided within 30 days of cancellation. Return postage for any cancelled order is the responsibility of the buyer.

Delivery Information

Postage Policy :

P&P to UK addresses is included.

Europe and Rest of the World is sent via International Standard Royal Mail and P&P will apply.   Please note that a maximum of 4 copies of The PodyCharts per order to Europe and Rest of the World, but if larger number of copies are required, please request via the Contact Page.  Details of P&P costs are found on the Purchase Page, prior to completion and payment of the order.

Orders are usually dispatched within 72 hours of receipt of order via Royal Mail First Class postage, or International Standard Royal Mail as applicable.

If you have any queries, or would like assistance with your order, please contact Annie or Sue by e-mail at info@thepodyshop.com via the Contact Page.

VAT information

Our prices are displayed inclusive of any applicable VAT. We will supply a VAT invoice with each order.

Disclaimer

Please be aware that when buying goods on the internet, you are entering into a legally binding contract. The contract between the customer and The PodyShop begins once an order has been paid for by the customer. If you feel you have made an error when placing your order, please contact us so that we can make the correction. 

 

Buy your copy of The PodyCharts today and unlock the wonders of Reflected Anatomy!